Course Expectation

This program provides field-tested professional advice for leading conference calls that produce results and get work done efficiently and effectively.

Course curriculum

  • 1

    New Chapter

    • Meet the Facilitator:

    • Module 1 - Virtual Meeting Formats:

    • Module 2 - Meeting Prep:

    • Module 3 - Build the Operating Framework:

    • Module 4 - Technical Considerations:

    • Module 5 - Time Zones:

    • Module 6 - International Considerations:

    • Module 7 - Video Call Moderation:

    • Module 8 - Audio Call Moderation:

    • Module 9 - Roles and Responsibilities:

    • Module 10 - Get Attendees Involved:

    • Module 11 - Strategic use of Questions:

    • Module 12 - Stay on Topic:

    • Module 13 - When People Misbehave:

    • Module 14 - Effective Close:

    • Module 15 - The Importance of Recaps:

    • Course Summary:

    • Final Quiz: