Course curriculum

  • 1

    Introduction

    • Getting Started

  • 2

    M1: Virtual Meeting Formats

    • Virtual Meeting Formats

    • Test Your Knowldge

  • 3

    M2: Meeting Prep

    • Meeting Prep

    • Test Your Knowledge

  • 4

    M3: Building the Operating Framework

    • Building the Operating Framework

    • Test Your Knowledge

  • 5

    M4: Technical Considerations

    • Technical Considerations

    • Test Your Knowldge

  • 6

    M5: Time Zones

    • Time Zones

    • Test Your Knowldge

  • 7

    M6: International Considerations

    • International Considerations

    • Test Your Knowldge

  • 8

    M7: Video Call Moderation

    • Video Call Moderation

    • Test Your Knowldge

  • 9

    M8: Audio Call Moderation

    • Audio Call Moderation

    • Test Your Knowldge

  • 10

    M9: Roles and Responsibilities

    • Roles and Responsibilities

    • Test Your Knowldge

  • 11

    M10: Get Attendees Involved

    • Get Attendees Involved

    • Test Your Knowledge

  • 12

    M11: Strategic Use of Questions

    • Strategic Use of Questions

    • Test Your Knowledge

  • 13

    M12: Stay on Topic

    • Stay on Topic

    • Test Your Knowledge

  • 14

    M13: When People Misbehave

    • When People Misbehave

    • Test Your Knowledge

  • 15

    M14: Effective Close

    • Effective Close

  • 16

    M15: The Importance of Recaps

    • The Importance of Recaps

    • Test Your Knowledge

  • 17

    Summary

    • Final Assessment

    • Course Summary

Course Description

This program provides field-tested professional advice for leading conference calls that produce results and get work done efficiently and effectively.